An Overview Of Consumer Fraud And Consumer Protection

If you were the victim of fraud or misleading sales practices you have may rights and recourse.

Protect Your Consumer Rights

As the attorney at the Thom Cafferty Law Office I have helped numerous people in Ohio with their motor vehicle claims, including lemon law claims, warranty actions and car repair disputes. Whether you purchased a defective vehicle or were unfairly treated when contracting for repairs on an automobile, I can help protect your rights and get fair compensation for you under state and federal consumer laws. Contact me to schedule a no obligation, one-hour consultation to discuss what happened. I will assess your issue and let you know if and how I can help.

Prompt And Personalized Attention

If you purchased a new motor vehicle in Ohio and you experience persistent problems getting the car to function properly, if a warrantor failed to properly honor a warranty, or if a service contract provider disapproves your repair claim. I can help you get the legal relief you need and deserve.

Finding A Fair Solution

At the Thom Cafferty Law Office in Toledo, I handle a wide range of legal issues for consumers across Northwest Ohio, including lemon law issues, warranty claims and car repair disputes. Contact me to set up a free, one-hour initial consultation regarding any of the following matters:

  • Ohio Consumer Sales Practices Act claims — This comprehensive, consumer protection law provides individuals with remedies against businesses that commit unfair, deceptive, or unconscionable acts. Some examples of typical consumer protection claims include contract disputes (including automobile service contracts), improper denial of warranty claims, and deposits accepted for goods and services without delivering the product or performing the service. Because many consumer matters involve relatively small amounts of damages, the law allows for reasonable attorney fees, reimbursement of court costs, and treble damage awards (three times actual damages) in certain circumstances. These provisions were enacted to discourage businesses from treating consumers unfairly, and to give consumers easier access to legal professionals that would otherwise not be affordable. The Ohio General Assembly adopted changes to the law that are effective July 3, 2012. These changes potentially limit a consumer's ability to receive treble damages and attorney fees. Call our office for an appointment to discuss your matter in detail, to determine your rights and remedies, and to see how this change to the law may affect your case.
  • Lemon law actions — The Ohio Lemon Law protects purchasers of new vehicles (and new vehicle only). If you bought a lemon the law allows you to get a replacement vehicle or your money back when the new vehicle you bought has defects that cannot be fixed. I understand the provisions of Ohio's lemon law and will help you take the necessary steps to protect your rights under the law. Click here for Lemon Law Frequently Asked Questions.
  • Warranty claims — When you purchase a new car, you may get certain warranties as part of the purchase and you can often pay extra to extend the warranty or to obtain a service contract. When you have a legitimate warranty item that needs to be resolved and the warrantor refuses to honor the warranty, or unnecessarily delays the repair or improperly charges for services associated with the warranty repair, I will help protect your rights.
  • Auto repair fraud — I handle a wide range of legal disputes related to motor vehicle repairs, including improper charges for unsuccessful repairs, repairs that were not requested, or unapproved excess charges.

Call my office, the Thom Cafferty Law Office, at 419-244-0169 or contact me to schedule a free one-hour consultation. I can help you understand your rights and recourse under the Ohio consumer protection laws.